SUPPORT
Get in touch
24/7 support across live chat, email and phone — pick the channel that suits you.
24/7
Live chat
<5 min
Avg. response
12+
Languages
Global
Phone lines
SUPPORT CHANNELS
Pick the channel that fits
Real humans, multilingual support, escalation paths for complex cases.
Live chat (24/7)
Open the chat widget any time — typical first response under 60 seconds.
Email support
Write to [email protected] — every ticket gets a response within an hour.
Help center
Searchable knowledge base with guides, walkthroughs and policy explanations.
FAQ
Quick answers to the questions clients ask most often — updated weekly.
Contact at a glance
Direct lines.
Live chat24/7 in-platform
Support email[email protected]
IB & Partners[email protected]
Compliance[email protected]
LanguagesEN, FA, AR, ES, RU, TR, DE +
Help centerhelp.npe.market